How quickly do suppliers respond to an RFQ?

Airspring targets first supplier responses within 24 hours for complete RFQs. Response speed depends on specification quality, requested quantity and supplier time zone.

Are RFQs broadcast to all suppliers?

No. RFQs are routed to relevant suppliers based on product scope, trade capability, verification level and location fit to reduce noise and improve quote quality.

Can buyers request certifications and test reports?

Yes. Buyers can require ISO/IATF evidence, test reports, and export-compliance documents inside the RFQ details. Suppliers are expected to provide supporting files before order confirmation.

RFQ Process & Response SLA

This page explains how buyer RFQs are validated, routed and monitored on Airspring. It is the operational contract for response quality and turnaround time.

1. RFQ intake and validation

We validate core fields (buyer identity, part number, application, quantity and requirements). Incomplete or ambiguous RFQs may be held for clarification before supplier routing.

2. Supplier matching

Matching considers category fit, OEM cross-reference relevance, incoterms, payment terms, export regions, and document verification level. RFQs are sent to a focused shortlist rather than broad broadcast.

3. Response SLA tracking

Supplier response times are monitored against the platform target of first response within 24 hours. Repeated non-response affects supplier visibility and trust scoring.

4. Technical verification before order

OEM cross-reference indicates potential interchangeability only. Final fitment must be confirmed with dimensions, load/stroke characteristics, mounting interface and connection type.

RFQ operations FAQ

How quickly do suppliers respond to an RFQ?: Airspring targets first supplier responses within 24 hours for complete RFQs. Response speed depends on specification quality, requested quantity and supplier time zone.
Are RFQs broadcast to all suppliers?: No. RFQs are routed to relevant suppliers based on product scope, trade capability, verification level and location fit to reduce noise and improve quote quality.
Can buyers request certifications and test reports?: Yes. Buyers can require ISO/IATF evidence, test reports, and export-compliance documents inside the RFQ details. Suppliers are expected to provide supporting files before order confirmation.